Data Protection

Our main policy and procedure document for data protection has been overhauled to meet the standards and requirements of the company policy. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy by design and the rights of individuals.

Data Retention & Erasure

We have updated our retention policy and schedule to ensure that we meet the ‘data minimization and ‘storage limitation’ principles and that personal information is stored, archived, and destroyed compliantly and ethically.

Data Breaches

Our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time. Our procedures are robust and have been disseminated to all employees, making them aware of the reporting lines and steps to follow.

International Data Transfers & Third-Party Disclosures

We carry out strict due diligence checks with all recipients of personal data to assess and verify that they have appropriate safeguards in place to protect the information, ensure enforceable data subject rights, and have effective legal remedies for data subjects where applicable.

Legal Basis for Processing

We have reviewed all processing activities to identify the legal basis for processing and ensure that each basis is appropriate for the activity it relates to.

Privacy Notice/Policy

We have revised our Privacy Notice(s) to comply ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, whom the information is disclosed to and what safeguarding measures are in place to protect their information.

Processor Agreements

Where we use any third party to process personal information on our behalf, we have agreed with compliant Processor Agreements.

Copyright policy

1. All information accessible on this Website is protected by copyright. Users may view Website pages on screen and may print or download extracts for personal use or for use by others within their organizations.
2. Users may supply a copy of any such extract to any third party provided that: the extract is for their own personal use; the extract is not supplied as part of or incorporated in another work, website, or publication; the extract is not supplied either directly or indirectly in return for commercial gain; and the third party is made aware that the source of the copy is this website and that these terms and conditions apply equally to them.
3. No part of this Website may be reproduced, transmitted to, or stored on any other website or in any other form of electronic medium without Creditfix Private Limited express written consent.
4.Creditfix Private Limited shall not be liable for any third-party claims or losses of any nature, including, but not limited to, loss of profits, indirect or consequential loss, or loss due to circumstances beyond its reasonable control.
5.Creditfix Private Limited does not accept any liability for any acts or omissions resulting from users’ decisions or opinions formed on the basis of use of the Website
6.Creditfix Private Limited may, at any time change, modify, add to or remove part or all of these terms and conditions. Users should therefore check these terms and conditions periodically to see if they have changed. Continued use of this Website following any change in the terms and conditions will be deemed to constitute the users’ acceptance of those changes.
7.Creditfix Private Limited makes every effort to ensure that the information and data contained on the Website are correct.This also applies for all other websites referred to by means of a hyperlink from time to time. Creditfix Private Limited is not responsible for the contents of such websites reached by means of such a link and reserves the right to modify or supplement the information or data provided without prior notice.

Data Protection

The protection of users’ personal data takes top priority for Creditfix Private Limited.
Creditfix Private Limited does not collect any personal data through its Website without users’ consent. Users alone decide whether to provide Creditfix with such data or not.

Where users of the Website are able to communicate to Creditfix Private Limited personal information via the Website, Creditfix Private Limited shall, at all times, process and utilize such personal information provided in accordance with the Data Protection Act 1998. Only authorized employees, under appropriate confidentiality obligations, will have access to users’ personal information. If users who have provided Creditfix Private Limited with personal information would like to alter their details or check their accuracy, please email us at {mail id}

Upon access to the Website, information is occasionally collected automatically, whereby this information cannot be assigned to a specific person (e.g., Internet browser and operating system used; domain name of the website from where users arrived; the number of visits, average dwell time, pages called up). Creditfix Private Limited uses this information to determine the activity of the Website and improve its content.

When users visit the Website, information may be saved on users’ computers as a “cookie” which is then automatically recognized on the next visit to the Website. Users who do not want Creditfix Private Limited to recognize their computers should set their Internet Browsers so that they delete cookies from the computer hard disk, block all cookies or warn users before saving a cookie.

We will retain your personal data for as long as needed to provide access and use of the website unless a longer period of retention is required either by law or is necessitated for a legitimate business purpose

User has the following rights with respect to Creditfix Private Limited handling of your personal information:

You can request an explanation regarding personal data processing and handling.

You also have the right to receive a copy of the information that we collect about you whether the information is collected on the basis of consent or because the said information was required by us in order to provide the requested services.

You possess the right to withdraw your consent for personal data processing, at any time to prevent future processing;

You have the right to request correction of your personal data that has been stored with us in case you believe the same is not accurate;

You may request deletion of your personal data, provided this request does not contravene any laws or legal procedures;

You have the right to object to Creditfix Private Limited's processing of their personal information.

You can contact the relevant data protection authority for issues regarding your personal data.

Law regarding sharing data with legal team

In certain cases, it might become necessary to share personal information with law enforcement, legal or government authorities. These cases may arise from litigation, from public or government requests. In such cases, Creditfix Private Limited will be obliged to disclose your personal information to only the relevant authorities and to inform you of such events.

In case of any mergers & acquisitions, sale of company assets, or reorganization of the firm, Creditfix Private Limited may be required to transfer any and all data to third party or parties, including personal information. THIRD-PARTY SERVICES

Creditfix Private Limited products and services might contain links that lead to third-party applications or resources. If you choose to visit or interact with those third parties and their affiliates, the data you provide to them is governed by their separate privacy policies, to which you should pay heed regarding the usage of your personal information by them.

Creditfix Private Limited is committed to protecting your personal information stored with us. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.

Personal information that you provide lets us keep you informed about changes in our products, services, the terms & conditions relating to them, and important security updates. We may use the data for system performance analysis, internal auditing, and process improvement purposes. The carrying out of promotional activities and limited-period offers makes use of this data as well. For preventing fraud and illegal financial transactions, we may validate your personal information through comparison with public resources and databases to avoid monetary or privacy loss.

You might provide your name, email, physical address, among other personal information when you explore our services, take part in a survey, or contact us. Creditfix Private Limited collects this data to give better product-and-service recommendations.

With your consent, the data you provide is used in accordance with this Privacy Policy, legislative requirements (including region-specific restrictions and guidelines, if any), and legitimate disclosure laws. We use the data we collect to update you about our offerings, feature additions or enhancements, and other updates in relation to the performance & security of our services.

How to contact us

Creditfix Private Limited has appointed a data protection officer who is responsible for our compliance with relevant data protection legislation. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our data protection officer using the details set out below.

  • Email:
  • Whatsapp: +44 7518274362

How is your personal data obtained?

We use different methods to collect personal data from and about you including through: Direct interactions generally. You may give us your identity, contact, financial, transactional, or similar personal data when you correspond with us by post, phone, e-mail, social media, live chat, via our Website, or otherwise, including when: ~you inquire about our services; or ~you or your organization receive services from us; ~you participate in or attend a webinar, seminar, or event hosted or organized by us; ~you respond to a questionnaire or survey; or ~you give us some feedback. Direct interactions with business contacts. You may give us your identity, contact, and other business-related personal data when you correspond with us, including when: Automated technologies or interactions. As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, and other similar technologies. Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below: where you are a Client contact, Prospect contact, or business contact, your organization or business may provide us with your identity, contact, and employment data and we may receive information from third-party references or from professional advisors. we may obtain identity, contact, and employment data from publicly available sources such as social media (e.g. LinkedIn, Facebook, Twitter), any official registers of companies (e.g. Companies House in the UK), or other organizations’ websites. we may obtain contact, financial, and transaction data from providers of payment and credit card services. we may obtain technical data (relating to the use of our Website) from analytics providers or search information providers. Recording telephone calls and live chat sessions. We record incoming and outgoing telephone calls and live chat sessions, although we will always inform you of this during the call/chat session.